Voted by Resellers as the Top Vendor Pick for Service/Support, Product Reliability and Channel Friendliness
AppRiver LLC, a leading provider of secure e-mail messaging solutions, today announced it has been recognized by Business Solutions magazine’s annual reader survey as a “Best Channel Vendor 2009” in the Security category. Complete survey findings appear in the publication’s January 2009 print issue and can also be accessed online here.
“We received an overwhelming response from subscribers, collecting nearly 18,000 votes in what is one of the largest surveys of this kind,” said Jim Roddy, president of Business Solutions magazine. “In turn, the VAR community can leverage this wealth of data as a guide to making informed partnership decisions with leading channel vendors like AppRiver.”
Based on the survey’s published findings, AppRiver was rated by resellers as the top vendor in Service/Support, Product Reliability and Channel Friendliness. The company averaged a near-perfect 4.84 rating (out of 5.0) from voters in these categories. In addition, AppRiver achieved an impressive 4.74 overall score for all categories surveyed, including: Service/Support, Product Reliability, Channel Friendliness, Channel Program, Product Features, Product Innovation and VAR Margins.
“It is a distinct honor to have the highest published scores in Business Solutions magazine’s ‘Best Channel Vendor 2009’ survey for categories that are mission critical,” said Michael Murdoch, CEO, AppRiver. “AppRiver is committed to our resellers’ success and we believe each customer should receive Phenomenal Customer Care™ and consistently reliable products and services. We appreciate our resellers for awarding us with this remarkable honor as it underlines our commitment to arm the channel with a full range of e-mail protection and Web security services.”
Business Solutions partnered with Penn State University (PSU) in order to ensure the utmost statistical accuracy while conducting this survey. PSU administered the questions to the magazine’s VAR subscribers through a Web-based survey. Scores were calculated by PSU and the magazine’s editorial staff.
More information on AppRiver Partner Programs can be found at http://www.appriver.com/partners-spam-filter.asp.
About AppRiver
Founded in April 2002, AppRiver - based in Gulf Breeze, Florida - is a software-as-a-service (SaaS) security provider offering secure messaging solutions to businesses of all sizes. In addition to spam and virus protection, the company provides a complete managed service for Microsoft Exchange. With more than 35,000 customers around the world - and an impressive 97 percent customer retention rate since its inception - AppRiver is one of the largest e-mail security managed service providers worldwide. In 2008, Red Herring magazine named AppRiver one of its top 100 companies to watch. The company was also named to CRN Magazine’s 2007 Emerging Tech Dynamos list. For more information, visit www.appriver.com.
Contacts:
AppRiver
Dana Holway, 850-932-5338
dholway@appriver.com
or
Schwartz
Communications
Tiffany Archambault/Brian Kramer, 781-684-0770
appriver@schwartz-pr.com