Single Sign-on and Seamless Functionality Merges Management of Customer Relationships and Sales Performance
Synygy Inc., the largest and most experienced provider of sales performance management (SPM) solutions, today announced that its suite of on-demand SPM software is fully-interoperable with Oracle® CRM On Demand and launched its latest solution for managing customer relationships and sales performance.
With single sign-on and seamless functionality, salespeople, sales managers, and others using both Synygy and Oracle applications now can easily:
- Query data and maintain information from either application
- Review sales compensation results and payments
- Perform 'what if" analyses that link sales pipeline data to projected sales compensation
- Analyze performance using dashboards and other interactive tools
- Review territory, customer, and product forecasts
- Manage, review, and communicate rewards and recognition
- Review, adjust, and approve sales quotas
- Create, evaluate, score, approve, and communicate objectives (MBOs)
- and much more
Synygy's software suite also supports full data integration with Oracle CRM data. Native data extraction, transformation, and loading (ETL) processes integrated throughout Synygy's SPM applications enable non-technical administrators to:
- Define processes for loading and transforming data from any external data source stored in any format
- Maintain and change the processes for loading data into the data repository as data sources and formats change
- Review process logs that list errors and are automatically generated upon loading data
- Define and maintain processes for validating and cleansing data
- Make manual adjustments, which are tracked by the system, to correct data problems
"Complete interoperability between an organization's SPM solution and its CRM system allows salespeople and their managers to clearly see the how current customers and the sales pipeline affect their compensation, and provides a powerful engine with which to drive behavior," said Mark A. Stiffler, Synygy president and CEO. "The ability to incorporate CRM data into SPM processes, calculations, and information makes Synygy's flexible solutions even more appealing to users of Oracle CRM On Demand."
For more information on Synygy's sales performance management software and services, visit www.synygy.com or e-mail sales@synygy.com.
About Synygy
Synygy is the largest and most experienced provider of sales performance management (SPM) software and services. These include SPM solutions for: sales compensation management (incentive compensation; rewards and recognition; and total compensation); sales communications management (sales portals; reports, dashboards, and analytics; and analyses, alerts, and answers); sales goal management (territories and channels; quotas and objectives; and pipeline analysis and forecasting); and sales process management (recruiting, evaluating, and training; data repository and data processes; and workflow processes). Based in Chester, Pennsylvania, with extensive operations in Europe and Asia, Synygy has achieved 19 continuous years of success. www.synygy.com
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Contacts:
Synygy
Karen Tulis, 610-494-3300
presscontact@synygy.com
