PITTSBURGH, July 6 /PRNewswire-FirstCall/ -- Leveraging the next- generation technology of its new feature-rich wholesale lockbox platform, Mellon Global Cash Management (GCM) recently introduced new image features and enhancements at its lockbox sites in Atlanta, Boston, Chicago, Dallas, Los Angeles, Philadelphia and Pittsburgh. Mellon GCM's wholesale lockbox image customers now have access to the latest imaging capabilities with customizable, user-friendly features for faster payment processing, information capture and check and document image retrieval.
"The speed, accuracy and flexibility of this industry-leading application enable us to provide our customers with timely and easy access to both their critical remittance data and images," said Robert W. Stasik, executive vice president and head of Mellon GCM. "Our new image service also offers customers a wide variety of benefits that center on accelerated cash flow, faster access to a broader array of important business information and increased peace of mind when it comes to receivables processing."
Mellon's new wholesale lockbox online archive and browser functionality is designed to enable customers to:
* significantly improve their cash application process by enabling them
to have selected images, entire batches or an entire deposit date's
worth of images returned to them through a single action as a PDF,
greatly reducing the amount of time needed to access images.
* enhance their credit review practices by allowing them to locate
specific customer payments on the day they are processed, which
provides them with faster access to deposit information.
* improve customer service responsiveness and client satisfaction by
sharing images with their clients and co-workers by e-mail, fax or
hardcopy.
* add images to their own internal archive by enabling them to download
raw image and index information online, and at intervals that best meet
their individual needs.
* reduce paper handling and storage costs through fingertip access to a
long-term archive of images and remittance information designed to
reduce their reliance on express mail deliveries and the need to search
through paper files to locate transactions and enable customers to work
in a virtually "paperless" environment.
A consistently top-rated performer in leading industry surveys, Mellon operates one of the country's largest, wholly owned lockbox networks grown organically and not through acquisition. Mellon is also one of the few providers to offer uniform processing systems and data-integration capabilities, enabling the same high-quality service delivery at all seven processing sites.
Mellon Global Cash Management, a payments industry leader synonymous with quality performance and known for its innovation and expertise, designs comprehensive solutions through its broad line of cash management services to meet the specialized treasury needs of corporations, nonprofit organizations and financial institutions. Recently, an independently administered customer satisfaction survey revealed that Mellon GCM continues to distinguish itself from its competition in the areas of operating quality, commitment to cash management and customer service. In addition, Mellon GCM was one of only two providers to achieve an A+ average for product performance in the 2004 Phoenix-Hecht(R) Quality Index(TM) of 33 major cash management providers. Throughout 2005, Mellon GCM is celebrating its 50th anniversary in remittance processing. In addition, Mellon GCM is the only electronic payments services provider in the U.S. to successfully complete both a Level 3 Capability Maturity Model(R) (CMM(R)) assessment for its software engineering practices and attain ISO 9001:2000 Registration. More information on Mellon GCM is available at http://www.mellon.com/gcm.
Mellon Financial Corporation is a global financial services company. Headquartered in Pittsburgh, Mellon is one of the world's leading providers of financial services for institutions, corporations and high net worth individuals, providing institutional asset management, mutual funds, private wealth management, asset servicing, payment solutions and investor services, and treasury services. Mellon has more than $4.0 trillion in assets under management, administration or custody, including $729 billion under management. Its asset management companies include The Dreyfus Corporation and U.K.-based Newton Investment Management Limited. News and other information about Mellon is available at http://www.mellon.com/.
