Unibased Systems Architecture, Inc. (USA) today announced a successful go live at Oakwood Healthcare Systems (OHS), centralizing scheduling for all radiology departments across the organization. USA's #1 KLAS rated enterprise scheduling application, Resource Management System (RMS), is utilized across four inpatient hospitals and eight outpatient sites to allow for the many steps of the pre-registration process to be consolidated into a one-step process, thereby decreasing the number of phone calls received by the patient and allowing OHI to capture the resultant labor savings. Other than centralizing radiology scheduling, the major change is moving traditional back-end processes such as insurance verification, ICD-9 coding and medical necessity compliance checking to the front end of scheduling.
"From a system perspective, moving this process to the front end of the revenue cycle during scheduling will ensure system-wide consistency through process standardization, accountability, and ownership within the scheduling process. We expect it to reduce denials and accelerate cash flow by improving data collection and streamlining financial clearance workflow prior to service delivery," said Lynn Flynn, Corporate Director of Revenue Cycle Operations, OHI. "We anticipate improved patient satisfaction by informing the patient of their financial liability prior to service and through fast check-in at the site of service."
"In today's environment of increased patient financial responsibility and related ever-expanding charitable care incurred by healthcare provider organizations, moving more of the revenue cycle functions to the front end of the process is an easy way for our clients to avoid unexpected write offs and maintain financial viability. Oakwood Healthcare had this as part of their vision from the beginning of our relationship. Once the client captures an ICD-9 code, our application's managed care rules support the identification of medical necessity without additional cost. It's another strong contributor to a rapid ROI," said Cindy Borders, Vice President, Client Services.
About Oakwood Healthcare Systems:
Oakwood Healthcare System (OHS) is one of the most comprehensive health care delivery systems in southeast Michigan. Oakwood serves residents over a 500-square-mile area and operates four acute care hospitals, several health centers and a vast number of specialty services, including three centers of excellence. More than 1,300 physicians, representing nearly every medical, surgical specialty and subspecialty, are affiliated with OHS. The organization serves more than 1.2 million people in 29 communities. In addition, numerous outpatient facilities and healthcare centers are dedicated to fulfilling patient needs across several communities. For more information on Oakwood Healthcare System hospitals, healthcare center locations, physician referrals and appointment scheduling, visit on line at www.oakwood.org or call 800.543.WELL.
About Unibased Systems Architecture (USA): Celebrating its 22nd year in the HIT industry, USA's reputation for product quality, reliability, and supporting services has no equal. USA and its products have maintained highest rankings from the KLASTM independent reporting for the last eight years. USA markets various products which are open, scalable, integrated client/server and web enabled solutions, designed to meet the unique needs of sophisticated enterprise organizations. USA has major solution offerings in the HIT and air travel markets, providing real time production scheduling, human resource, security and financial systems. In the HIT industry, RMS is an integrated solution which schedules and tracks patient resource needs from pre-access through follow-up. RMS also monitors the effectiveness of clinical programs, financial productivity and capacity management. ORMS is an integrated module which addresses OR scheduling, surgeon preferences, suite utilization, materials management, clinical worker training and certification. RMS/ORMS results in significant improvements in physician and patient relations. The newest product, ForSite2020, integrates both RMS and ORMS with the addition of a physician portal, consumer portal, automated order creation, a business intelligence offering, ForSite Analytics, and revenue cycle functions such as validation of patient demographics, patient's current insurance eligibility checking, assurance of medical necessity compliance, and estimation of the patient's out-of-pocket expense based upon scheduled and ordered services. USA products and services are available through direct sales, marketing partners, value added resellers and system integrators. USA is a private corporation founded in 1986, and is based in Chesterfield, Missouri. Visit USA on the web at www.unibased.com or contact:
| Stephanie D. Speth |
| Marketing Project Manager |
| Unibased Systems Architecture, Inc. |
| 14323 South Outer 40 Road, Suite 300 South |
| Chesterfield, Missouri 63017 |
| Phone: 800/489-6069 |
| Fax: 314/878-2674 |
E-mail: speth@unibased.com |
