Intersel Selects Tone’s ReliaTel Converged Network Management Software as the Cornerstone of Its New Managed Services Offering for Mexican Carriers, Service Providers and Integrators
Tone Software Corporation, a global provider of end-to-end monitoring and management solutions for converged telecommunications and IT infrastructures, today announced an exclusive partnership with Intersel, a leader in call accounting software solutions in Mexico. Under the partnership, Intersel will utilize Tone’s ReliaTel® Management Solution as the foundation of its new managed services offering to the Mexican telecommunications market. ReliaTel’s strong multi-platform management and single pane of glass network visibility were key elements in Intersel’s selection. For Tone Software, the partnership will expand its presence in Mexico, providing an ideal partner and opportunity to increase its market share in the region.
"We’ve successfully provided carriers, service providers and integrators with customized call accounting software and services for years. By partnering with Tone Software, we can harness the ReliaTel technology to deliver managed services and added value to our existing customers, while opening significant new service business opportunities across the region," said José Luis Fontes Puebla, managing director of Intersel. "Through ReliaTel, we can now provide our customers the full spectrum of IT and telecommunications management capabilities—a solution that works regardless of the mix of equipment our clients are using in their networks."
By utilizing Tone Software’s ReliaTel technology, Intersel can now provide carriers, service providers and integrators in Mexico with a comprehensive solution to monitor and manage IT and voice services, including both time division multiplexing (TDM) and voice over IP (VoIP) / IP telephony management capabilities in a single solution. Intersel selected ReliaTel as its managed services technology due to the solution’s strong multi-platform voice infrastructure management capabilities; extensive fault, performance and voice quality management functionality; and ability to provide in-depth traffic, capacity and performance reports across a broad range of telecom equipment and platforms.
The strongest aspect of Intersel’s decision was ReliaTel’s design, which provides extensive flexibility in how connectivity and data collection are accomplished, making it ideal as a foundation for building comprehensive managed services offerings in mixed environments. ReliaTel can adapt and securely integrate with almost any client’s communications configuration, and remotely manage virtually any mix of technologies, including Avaya, Cisco, Nortel, Siemens, Mitel, NEC, and more.
“Through this partnership with Intersel, we are reaching key clientele throughout Mexico, including the largest carriers in the country,” said Amit Kapoor, director of strategic marketing programs, Tone Software Corporation. “The strength of the ReliaTel technology combined with Intersel’s expertise in the Latin market will result in an unparalleled managed services offering that delivers tremendous technical and business benefits for customers of all sizes.”
About Tone Software Corporation
Tone Software Corporation is a high-technology software development firm specializing in global business, telecommunications and information technology (IT) infrastructure management solutions. Based in Anaheim, California, Tone is a privately held corporation that is fully committed to delivering quality technology solutions through a customer-responsive model, resulting in an unparalleled reputation for customer service and support. Tone’s ReliaTel® Management Solution is the comprehensive solution for end-to-end monitoring and management of the converged telecommunications and IT infrastructures pivotal to delivering strategic business communications services. Through ReliaTel, consolidated platform-agnostic management is easily deployed and leveraged to ensure the overall availability and reliability of business-critical converged IP voice and data environments. For more information, go to www.reliatelsolutions.com.
About Intersel
Intersel is Mexico's leading provider for both on-site and outsourced call accounting solutions. Specializing in outsourced reporting services, Intersel provides personnel efficiency analysis, periodic telephony behavior through consulting analysis, mobile traffic reports, aside from cost center telephone expense allocation and contract negotiations with telephone service carriers. Recognized as a pioneer in using business intelligence concepts in its products and services, Intersel helps organizations maximize their telecom management efficiency. Intersel serves clients in all major industries, including education, healthcare, government, financial services, retail, energy, manufacturing, media/publishing, technology and consulting. For more information, go to www.intersel.com.mx.
Contacts:
Schwartz Communications
Laurie Falconer, 415-512-0770
tonesoftware@schwartz-pr.com
