- Chris Caldwell, President and CEO of Concentrix, to discuss AI's transformative impact on the customer experience
- Company to showcase leading-edge technologies at Stand 0404-16, FIL1 Pavilion 1
NEWARK, Calif., Nov. 11, 2024, the world's premier tech conference in Lisbon, Portugal November 11-14.
Chris Caldwell, President and CEO of Concentrix, will hold a fireside chat on the Corporate Innovation Stage (Pavilion 4, stage 14) on November 14 at 12pm CET on "Why Customers Deserve More." In this session, Chris will explore how deeper emotional connections between brands and customers can be fostered through AI, spotlighting the balance between human and machine interactions.
Concentrix experts will highlight the latest advances with AI-driven solutions. A key highlight will be the company's iX Hello virtual assistant, showcasing GenAI-powered capabilities that are fully customizable across a variety of functions and can be deployed in days without any coding, significantly enhancing efficiency in operations and customer engagement at Stand 0404-16, FIL1 Pavilion 1.
Event participants are also invited to attend the exclusive "Into the Future" event that will explore the company's latest tech stack and offer the opportunity to interact directly with Concentrix leaders. The event will be held on November 13, from 5:30pm to 7:30pm CET at the Concentrix Lisbon office, Parque das Nações. To register, please visit: https://www.concentrix.com/events/web-summit-into-the-future/
Members of the media and industry analyst community wishing to explore Concentrix' innovative intelligent experience technologies and approaches to customer solutions are encouraged to reach out at media@concentrix.comto arrange a briefing with company experts.
To learn more about Concentrix' presence at Web Summit, please visit: https://www.concentrix.com/events/web-summit-2024/
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